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View Full Version : VSX series having probs with Pix's


panzer
10-20-2004, 08:47 PM
Evening all,
I know y'all are probably watching the baseball game.

Have a weird one for you. We have a client with a VSX 7000 at 2 locations
each are behind a PIX. When either site initiates a call. The codecs connect and do a caps exchange and H.264 and Siren14 are established. No audio or video are passed. It seems the Pix's are discarding the A/V data. When the systems call a Tandberg or older viewstation's the video and audio are fine.

We had to telnet into the boxes and force G.711 and H.263. Then the 7000's work.
It seems that in the UDP packets there must be something in the headers that make the PIX's not think its valid H.323 data.

My guess is that if an 8000 is substituted in place of one of the 7000's it will have the same reaction trying to run Siren14.

Just wondering if anyone else has seen this?

Have a good nite all
Panzer

Skylark
10-21-2004, 05:23 AM
Install those 3x H323 fixups, open port 1720 TCP, 3230-3235 TCP & 3230-3253 UDP.

Go to firewallsettings on the unit and turn on the fixed ports setting, activate NAT and input the address (if you are useing nat)
select "Nat is H.323 compatible"

Ant things should work