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View Full Version : Polycom MGC100-IP48 card locks up


thefogf1
12-06-2004, 11:51 AM
Hi all, I run 3 MGC-100's in my network. Due to the high price of the newer higher density cards, we can only upgrade one MCU each fiscal year. I've noticed that the one IP 48 card I have running seems to lock up whenever there are two simultaneous conferences running. I am running ver 6.00.65 on the MCU. I build out all my conferences in CP mode. Usually specify H.261 as the video protocol, only because certain endpoints have issues with AUTO negotiating. When this situation occurs, the card must be reset, which means terminating the conferences, resetting the card, then rebuilding the conferences. Has anyone else had this issue? Oh btw, my old H323 cards seems to work fine!

Border3899
12-06-2004, 01:56 PM
Have you read the release notes? It's been awhile since i read them but i seem to recall reading something about the IP card freezing. I could be wrong though...

thefogf1
12-08-2004, 11:21 AM
Release note????? Who reads those?! :-)
In all honesty, no, I haven't read the release notes. I'll dig into them and see what I can find. Thanks.