Polyspan Viewstation Problem

[Airwave1]

Hi,

We have an old polycom viewstation512mp which is about 4 years old.
When you boot it up from cold no video output is sent to the monitor and a clicking/popping noise come from the unit and this is also sent through to the main speakers. This slows down a little after 15 mins then stops all together after another 10 mins. There is still no video output though!

Anyone had this before?

Thanks

[smoody]

Airwave1,

Try swapping out the Power Supply. The "popping" sound could be caused by a bad capacitor leaking DC voltage.

The Polycom power supplies are multiple voltage, this can cause certain operations to function normally (such as the main camera to move) but others to fail. When troubleshooting issues, this is usually a good place to start.

Good Luck

[senthil]

hi smoody,

I am having the same problem with Fx.I changed the power supply adapter,but still the problem is coming.But when booting u just cutdown the poopping sound,it will boot normally.but its taking long time for booting is there any problem in the hardware?. I am using 6.03 version software.

Senthil