Tandberg TMS10

[Jimmy]

I loaded TMS10 on to Server 2003 firstly had problems with MSQL then once it was loaded if you go to monitor in TMS there is a drop down to say loading this might be harmful Etc the IT guy reckons that it is a microsoft issue as the site has been added to trusted sites etc
Anybody out there had similar problems with TMS10

[Sean Lessman]

I loaded TMS10 on to Server 2003 firstly had problems with MSQL then once it was loaded if you go to monitor in TMS there is a drop down to say loading this might be harmful Etc the IT guy reckons that it is a microsoft issue as the site has been added to trusted sites etc
Anybody out there had similar problems with TMS10

It might be the security warning for the JAVA applet, just say yes and select the 'always trust this etc'. should be ok.

Sean

[Jimmy]

Hi Sean
Selected yes always trust but it is still comming up
The Fellow who is the IT manager and seems to be very clued up says that it is a microsoft security issue and he will be able to fix it but only on the server after that we will have to do the fix on all PC's that will connect to TMS to date he has not come up with a fix
Thanks
Jimmy

[Andrew_B]

I have a problem with TMS and the monitoring too. In TMS9 if had to put a 'domain\username' (becuase of our proxy I think) to get into the monitoring tab. With 10 I can't login to the Monitoring tab through our proxied connection. I can get in just fine on any other connection.

Sorry I can't help, just wanted to let you know this login is a little wonky

[Sean Lessman]

I have a problem with TMS and the monitoring too. In TMS9 if had to put a 'domain\username' (becuase of our proxy I think) to get into the monitoring tab. With 10 I can't login to the Monitoring tab through our proxied connection. I can get in just fine on any other connection.

Sorry I can't help, just wanted to let you know this login is a little wonky

Logins with TMS

Login prompt when accessing TMS

TMS uses Integrated Authentication with IE to log you into the website. If IE can not automatically authenticate you, you will be prompted for a login

Typical reasons you get prompted

Integrated authentication is disabled on the website or browser
the URL you are accessing TMS by is not recognized by your computer as part of a IE Security Zone that allows Integrated Auth (for example, it could be in your local lan, but you are using an IP address instead of machine name, so IE doesn't know its local to you)
the URL you are accessing isn't part of any zone that allows Integrated Auth

In most scenarios, if TMS is local to you, and you access it using IE and the machine name or internal DNS name, you will not be required to log in. IE will do it for you. You can also manually achieve this by making the url you are using a trusted site in your IE security settings.

Login prompt when accessing JAVA in TMS

If you are accessing TMS from a machine that is not a member of the same domain as the TMS Server (or the TMS server isn't a member of the domain at all) you will get prompted for a username and password the first time in each session when you access the java applets. You should enter your username and password the same as you logged into the server with.

If you are accessing TMS through a proxy, they often have problems with authentication with java plug-ins. You may have to manually configure the proxy setting in the java control panel of your PC, or possibly disable proxy in the java control panel. The default is 'use browser setting' which doesn't always work for the java plugin. (this is under 'network settings' in the java control panel in JRE 1.5.x).

If you are using an IBM machine, they come pre-installed with some version of Java that doesn't work very well for authenticated sites. You will get prompted for a username and password when accessing the java applets, but nothing seems to allow you through. Goto www.java.com (http://www.java.com/) and download the JRE install and install it on your computer. It will work after that. (this is client side, not server side)

If you just get a red X when you try to access the java applet pages in TMS, verify java is installed and running properly by going to http://www.java.com/en/download/installed.jsp (http://www.java.com/en/download/installed.jsp) . Java may not be installed properly, or potentially a security policy could be disabling it.

Lastly, you will get prompted for a trust question the first time you download the java applets from TMS. You can choose to trust 'yes' or 'always'. I don't know what would cause the 'trust always' to not stick except for possibly some security policy affecting your client PCs that overrides your java settings.

Sean