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View Full Version : Annoying freewheeling sound duing a videoconferencing


shailandra
02-20-2006, 07:17 AM
We use MGC-100 with Polycom SP-384 setup up on private IP VPN ( MPLS based) of 242 sites; created exclusivly to carry VC traffic.

we use Denon sound system to have great sound quality in each of the VC room.

I have been noticing some kind of freewhiling sound which is very annoying suddenly appears and goes off gradually by muting the location ... even adjustment of volumes doesn't help ... can anybody suggest any expert comments on the problem....

senthil
02-20-2006, 10:55 AM
This is the problem of transcoding between your MGC and endpoints. What software version you are using in MGC and endpoints?.

Senthil

shailandra
02-21-2006, 06:59 AM
We are using ...

MGC Version 6.05

Endpoint version 7.5.2 sp

all our endpoints are SP 384 only.