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View Full Version : Adding codecs in TMS11 demo sw


Harvell
03-31-2006, 12:58 PM
As anyone seen this issue.... I decided to try out TMS 11 and downloaded the demo software. When I had finished the install I decided to scan my video VLAN to add some systems in. When it was done scanning it found a couple systems however some would not show up. I know it's a three site demo however when I try to purge the systems I don't want to manage and add systems I do want to manage it cannot find the systems. Here's a little more background on the setup.

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TMS 11 on a 2003 server with SQL on the same server.
V500 running 8.0.3 (also back reved to 7.5.2)
2 FX's latest code
1 VSX 8k 8.0.3
1 PVX
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When the scan was done it found three systems. 1FX 1VS4k and 1VSX8K. I tried to purge these systems out and add in the V500 and PVX and keep the FX. However it will not find any systems besides the ones it found on the intial scans. I double checked the following.

1. Systems are up and running with proper IP addressing and SNMP community names.
2. Server is able to ping, HTTP, and telnet to the codecs.
3. Using the TMS tool to check SNMP connectivity I could see the V500.
4. Rebooted Server and restarted services multiple times.
5. Check to see the portal has 0 devices in use and 3 licenses left over.
6. Checked the TMS log and get the following

10:34:25,049 [2680] ERROR Tandberg.TMS.NetworkScanner.NetworkScannerServer -
Exception: Tandberg.TMS.Common.SystemExceptions.SystemNotFoun dException
Message: System not found. Host name: 10.64.162.35
Source: TMSSystem
at Tandberg.TMS.TMSSystems.SystemDiscoveryHelperFunct ions.GetHTTPSystemType(String networkAddress)
at Tandberg.TMS.TMSSystems.SystemService.AddHTTPSyste m(String networkAddress)
at Tandberg.TMS.TMSSystems.SystemService.AddAnySystem (String networkAddress, String SNMPGetCommunityName, Boolean addOnlySupportedSystems, Boolean addNonSNMPSystems)
at Tandberg.TMS.TMSSystems.SystemService.InternalAddR ogueSystem(String networkAddress, String SNMPGetCommunityName)
at Tandberg.TMS.Service.TMSSystemService.TMSSystemSer vice.AddRogueSystem(String networkAddress, String SNMPGetCommunityName)
at Tandberg.TMS.NetworkScanner.NetworkScannerServer.P rocessRequestsProc()

7. Changed the watchdog snmp subnet scan to 127.0.0.1


Im sort of at a lost on why some of the systems could get added and others could not. Seems as if its holding on to the other systems however reporting that they are not there. Just hoping someone could lead me in the right direction.

Morgan81
03-31-2006, 02:07 PM
I'm pretty sure the V500 and VSX8000 aren't supported, at least not fully. I'm not sure if this changed in v11 but it's in the third party support document for v10.

senthil
04-06-2006, 12:14 AM
if yes

What is the difference between the tandberg gatekeeper and TMS?

Senthil