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satyagolti
05-15-2006, 01:19 AM
Hiii Goodmorning

one of my client having issue with VSX-7000s System, after switching on the system after one hour we are able to ping the IP address of the system but we are not able to open the webbrowser. if we try to open the web its saying page canot found, after manual rebooting its working fine then may be 1Hr /2Hr's again same message page cannot found.

system running with 8.0.3 software , both systems with same issue

nee help to resolve the issue.

Thanks
satya
senthil
05-15-2006, 03:02 AM
hi
check the port settings under security. It is checked or not and its correctly configured with 80.

senthil
trapehzoid
05-15-2006, 08:15 AM
he says it works at first.. so its on.

my guess is something is hitting the webpage and tying up the resources. something scanning on the network or a worm or something
Slimey
05-15-2006, 09:26 AM
Yeah I have internet facing systems do something like that caused by weird scans and probes to port 80.
satyagolti
05-15-2006, 12:54 PM
Sorry , I didn't understood can u explin littlebit more.

Thanks
senthil
05-17-2006, 05:13 AM
ok the problem is some thing like of worm attack or mis change of web pages to solve this issue just erase the erfl and reload it.

Senthil
cfaasen
05-29-2006, 09:29 AM
I have had issues with the Web page and using XP SP!. Upgraded to SP2 and eliminated all problems.
senthil
05-29-2006, 09:59 PM
Do you think the problem of Operting system and Service packs?
????

senthil
cfaasen
05-30-2006, 08:30 AM
Yes. Xp with SP2 fixed the problem with the connection to the Web interface. There is a scripting problem in Internet Explorer.
Cornish
05-31-2006, 03:09 PM
Yes. Xp with SP2 fixed the problem with the connection to the Web interface. There is a scripting problem in Internet Explorer.

Interesting. Perhaps using a different browser would help? Does anybody know if the various big name VTC vendors (Polycom, TANDBERG, Sony) support Firefox? I'm pretty sure I remember Codian being Firefox friendly.
senthil
05-31-2006, 10:45 PM
codian web interface is very user friendly and it don't have more complex menus and scripts. That may be a one of reason will support all browser not only firebox.But polycom endpoints web interfaces using lot scripts.

Now codian will support customized interface of Web and IVR also.

senthil
hhmmb
06-01-2006, 10:30 AM
Hi,
if you have a service agreement, upgrade to the new VSX 8.5 software. I have had problems with VSX series web interfaces (win2000) hanging, GAB entrys not loaded etc. The new WEB interface seems to be mutch more robust, and also tidyer.

PS "Now codian will support customized interface of Web and IVR also." Do you have more info about this senthil ? maby out of topic, but.....