ipower error

[Olafur Thrainsson]

I am using a Ipower 9800 to connect to few other endpoints. It uses polycom 4300T gatekeeper. I can only connect from the ipower if I clear the "allow additional video sites" check box in the call setup. When I check the box I get the error.

"Call routing error (error #205)
The number you called cannot be routed to its destination. Try entering the ip address of the far end system, if you know it, or ask the person you are trying to reach to call you in stead. "

The suggestion in the error message didnt work.

Anyone run across this nice problem ?

[Sean Lessman]

I am using a Ipower 9800 to connect to few other endpoints. It uses polycom 4300T gatekeeper. I can only connect from the ipower if I clear the "allow additional video sites" check box in the call setup. When I check the box I get the error.

"Call routing error (error #205)
The number you called cannot be routed to its destination. Try entering the ip address of the far end system, if you know it, or ask the person you are trying to reach to call you in stead. "

The suggestion in the error message didnt work.

Anyone run across this nice problem ?

I believe the 4300T is the V2IU (Edgewater Firewall/Traversal product) which has a very basic gatekeeper embedded. It would be useful if you could capture the RAS messaging from either the endpoint (preferable) or the gatekeeper. You are looking for a message back from the gatekeeper that says ARJ (admission reject) and a reason afterwards.

We, TANDBERG, have a pretty good H.323 whitepaper that while being TANDBERG specific in some cases has quite a lot of generic information in it. If you want more details on RAS messages, check out the document. (http://www.tandberg.net/collateral/documentation/White_Papers/TANDBERG%20and%20H323.pdf) . More specifically look at section 4.8.3.1.

Sean

[Olafur Thrainsson]

Thanks for the tip. Ill check it out. :)

[Olafur Thrainsson]

I am not in a position to sniff for packeds on the system. However I tried to disable the connection to the 4300T embedded gatekeeper and then I could setup multipoint calls without any problems.

So there is some problem with interaction between 4300T and the Ipower 9800.

to further illustrate the problem I noticed that when I clear the multipoint checkmark in ipower and setup a conference the connection is successfull. And I have the option to add voice only to the meeting but no option to add video obviously. However I am pussled by the fact that I can connect with Video endpoints even when I register to the 4300T if this checkmark is left blank.

Both 9800 and 4300T have bin fully updated.

Any suggestions would be helpfull :)

[Oliver Black]

Can you list the iPower as an MCU in the gatekeeper and not an endpoint?