MGC 25 Gateway Problem

[philiphosey]

Hi

I am having a problem when calling from a VSX7000 behind a MGC25 Gateway to a VSX7000 behind a MGC25 Gateway where the call connects with no video, this happens whichever site makes the call.

Both sites can make calls to other ISDN sites with no problem.

[Wise82Guy]

Would need a lot more information to diagnose. Give your support channel a call to help gather info.

[jeffz]

Please put a call into Polycom Global Support

1-800-POLYCOM