Ip Address Grayed Out

[millerj224]

Hello I am new to the Board I have a quick ? I have a Tandberg 1000 Classic for some reason the IP address is grayed out I am trying to change the address so becuse the unit has been moved to new network any help that you could provide would be great thanks


Jason M

[robertk]

1, Is it set to DHCP instead of STATIC ?

2, It might be that they have used the PROTECT command trough telnet-CLI to lock the unit !

//Robert

[Sean Lessman]

Hello I am new to the Board I have a quick ? I have a Tandberg 1000 Classic for some reason the IP address is grayed out I am trying to change the address so becuse the unit has been moved to new network any help that you could provide would be great thanks


Jason M

Sounds like you might have 'protect on' enabled in the API. You can turn this off by telnet-ing to the T1000 and issuing the command

protect off

If the protect on was set with a password, you will need to know that password and issue the command

protect off password

If you have a password set and cannot remember it you will have to go through the password recovery procedure and I highly recommend you contact support to walk you through it.

Sean

[robertk]

Huh... is there a "password recovery procedure" ???

I normally just store the config, make a "eee" and then edit out the Protect line from the config before ul it again :)

Maybe that is the procedure?!

//Robert

[Sean Lessman]

I didn't say you could keep the configuration :)

Sean

[robertk]

I didn't say you could keep the configuration :)

Sean

I can with my method :^)

//Robert - I win!

[millerj224]

Thanks for the help I tried to do the protect off and it is asking me for the passwrod which i do not have so looks like I am going to have to do a password revocory on the unit is there any quick way of doing this ?

[Sean Lessman]

Thanks for the help I tried to do the protect off and it is asking me for the passwrod which i do not have so looks like I am going to have to do a password revocory on the unit is there any quick way of doing this ?

Robert's method above would work, or you can do a similar thing that would be more user friendly:

1. Download the all.prm file (get this from the codec using FTP)
2. Telnet to the codec and issue the command defavalues set factory
3. Upload the all.prm file (use FTP 'put')
4. Telnet to codec and issue the command protect off

That should do it.

Step 1 will store your config on your PC
Step 2 will reformat the memory of the codec
Step 3 will upload the config to the codec (without the password as it is not stored in this file)
Step 4 allows you to turn protect off since there is no longer a password.

Sean

[millerj224]

Thanks I will give this a try in the morning

[robertk]

Robert's method above would work, or you can do a similar thing that would be more user friendly:

Sean

I tried this before, withouth success... I belive that the PROTECT doesn't allow you to issue the defvalues command?

Hence the need for a "eee" reset!

But I can be wrong here :^)

//Robert