Tandberg API Question - Menus

[JBTascam]

Ok, I'm new to these forums, so if this isn't the place for this question, I understand if someone moves it.

We've been programming custom controls for Polycom for several years, but one of our customers has started to ask about the possibility of using Tandbergs in our product offering.

Polycom allows us to tell when Menus are on the screen (and which menus they are) using a series of "screen" and "popupinfo" messages in the spew from the serial control port.

I've registered for all of the messages and alerts from the Tandberg 6000 we have lying around (currently running F6.3 software) and don't get any information about whether the menu is currently even on the screen or not.

Is there a way to detect the menu via the serial connection? I'm trying to synchronize control menus on an alternate display device with the menus that are actually displayed - so some feedback might be nice.

I suppose I could "infer" the state of the menus based on the last buttons pushed on a remote, but that seems a bit convoluted (and a bit dodgy).

Any help would be appreciated....

[Sean Lessman]

Is there a way to detect the menu via the serial connection?

This was present in the Classic series but not currently in the MXP products.

Sean

[JBTascam]

This was present in the Classic series but not currently in the MXP products.

Sean

How would I go about approaching Tandberg about making this available in the MXP product line? It's really convenient for our purposes to know (1) the menu is up and (2) which menu screen is actually up.

[Sean Lessman]

How would I go about approaching Tandberg about making this available in the MXP product line? It's really convenient for our purposes to know (1) the menu is up and (2) which menu screen is actually up.

That's why I read these forums :-)

I will be sure to enter this into the enhancement database as a request for future MXP software.

Sean

[robertk]

That's why I read these forums :-)

I will be sure to enter this into the enhancement database as a request for future MXP software.

Sean


I read somewhere F7 was to be released in March... maybe it was march 2009? :)

Maybe TANDBERG R&D are busy with something new...?!?

//Robert

[Sean Lessman]

I read somewhere F7 was to be released in March... maybe it was march 2009? :)

Maybe TANDBERG R&D are busy with something new...?!?

//Robert

Not sure where you read that as I do not believe we have publicly stated that anywhere -- we could have, dunno.

F7 is in the final stages of beta and was due to be released but we found a few issues we want to resolve first.

I have been running it on my office system since just after the new year, some pretty cool things in there :)

Its too late for F7 as it is almost done, but it may be possible (maybe) for F8 or later.
Sean

[rob1971]

Any hints as to what the "pretty cool things" might be Sean? :ponder:

[JBTascam]

I will be sure to enter this into the enhancement database as a request for future MXP software.

Thanks a lot! I look forward to seeing this when it comes out!

[rob1971]

It's out already guys!

I've spent the afternoon updating some of my systems... and so far I'm quite impressed with the new features :happy:

[JBTascam]

It's been approximately 6 months - is this request for menu feedback in the API going to be addressed? If so, any guesstimates on the time frame?

Thanks!

[GTC]

Do I not recall that Tandberg commit to contract customers, like me, that new features and functions (well at least upgrades) will be available every three months for the products we have installed?