tms 11.9.1 and auto updates

[whitebuffalo]

where in tms do i go to set my warnings for no service contract etc. TMS hasnt notified me of f7 becoming available and im not sure why. on automatic software update i have selected yes and left the default url in place. any ideas?

[robertk]

where in tms do i go to set my warnings for no service contract etc. TMS hasnt notified me of f7 becoming available and im not sure why. on automatic software update i have selected yes and left the default url in place. any ideas?


I do not think TMS is quering the TANDBERG server that often, every 2 days according to the help-text in the TMS. And since F7 was released today, it might take some days until your TMS has got that info.

Your server must be able to connect using HTTPS to TANDBERG server. (https : / / secure.tandberg.com/webservices/product/v1.0/SoftwareUpgrade)

//Robert

[whitebuffalo]

gotcha. i didnt realize that it had only become available today. thanks for the info.

[whitebuffalo]

the warnings were there this morning and updated accordingly. this is a very cool feature, pulling unlock keys and automatically downloading the sw.

[robertk]

the warnings were there this morning and updated accordingly. this is a very cool feature, pulling unlock keys and automatically downloading the sw.

If you like to FORCE a download, just go into System Upgrade and click "Check for Updates"!

And then "Auto Select" to have it automagically select the systems that are suited for an upgrade.

//Robert

[whitebuffalo]

i see....very cool. thanks

[pierok]

Hi,
does anyone know how do I set up my TMS 11.9.1 to work behind a proxy ?

my issue is that when i click to "look for updates", he does not fin anything and give me an error like :
established connection failed because connected host has failed to respond 194.0.215.3:443

anyone got an idea ?
thnx

[whitebuffalo]

anyone have any thoughts as to why it updates the codecs just fine but doesnt pick up the update for my gatekeeper or border controller? even when i force a "check for updates"

[robertk]

I think the auto upgrade only support MXP system at this moment. (TMS 11.9.1)

However, it looks like the Contentserver is supported, but I do not think TMS will be able to upgrade the Contentserver.

Anyway, I guess this NEW feature will improve over time.

//Robert

[whitebuffalo]

i see.....i was getting an error saying this
http://www.carlsprojects.com/images/hotlinks/untitled.JPG

Tandberg spent a while on the phone with me trying to figure it out, but didnt mention it wasnt supported yet :speechles.

thanks for the help

[Sean Lessman]

I think the auto upgrade only support MXP system at this moment. (TMS 11.9.1)

correct.

Sean