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geraldo
06-03-2008, 05:14 AM
The PCS TL50 using the inbuilt mic when connected to a PolyCom HDX8004 on IP at 302Kb seems to have a problems in that the audio received from the Sony delivers a constant low level hum, and an intermittent very high frequency tone. There is intermittent echo even when echo cancelling is switched on. The audio fades after a while whther the person using the Sony is sitting close to or far from the screen to the point where it disappears.
The audio received at the Sony from the HDX is rock solid and true. No significant errors appear onhte line.

Any thoughts

Taurus
06-03-2008, 05:27 AM
What is a software version on PCS-TL50?

geraldo
06-03-2008, 10:07 AM
software version is Ver 03.23 27 apr 2006

Taurus
06-03-2008, 10:13 AM
Upgrade your PCS-TL50 to the newest version 02.41. There is no software version 03.23 for TL50

geraldo
06-04-2008, 01:55 AM
Soft ware version is V02.22 Where do we get an upgrade

Taurus
06-04-2008, 02:43 AM
http://www.vidofon.de/en/downloads/videoconferencing-manuals--data-sheets--software-updates/sony/software-updates::170.html

geraldo
06-06-2008, 08:36 PM
Thank you Taurus. I will let you know how I get on. Regards