Newbie - First Question

[Barronius]

Hi...

I work at a place where we have about 9 Tandberg 8000's with dual 50" plasma screens. However, one room (Executive Conference Room) has a Tandberg 8000 with dual 60" screens.

Now, we have people who go into the EC and when using the presentation feature on their HP laptops, after 10 minutes, they say the presentations start to blur/overlap with each other and become unreadable. However, when they use the laptops in the other 9 rooms, it works fine.

I'm not the "video conference guy", yet unfortunately our video guy is a moron and his suggestion was to "replace the VGA cable - maybe it's got a bent pin or something".

Now, we've replaced the codec already, but one guy said that he noticed a spark when he hooked up his laptop to it, so I was going to get an electrician to check the room. Anyhow, here are my questions:

(1) Could heat build-up cause this?
(2) Is there a possibility that the 60" plasma's need more tweaking with their settings than the 50" plasma's?
(3) Are the Tandberg manuals thick enough, that if I beat our video guy with it, it will cause him bodily harm?

Thanks!

[tonyi]

I guess my first question is where did you get an 8000 with 60" screens? We've only made 8000's with 50". So hard for me to figgure out what the issue might be. I guess there is a possiblility that there is a sync issue with the 60's but hard for me to guess.

[Tallman2]

Try connecting to the diplays direct with the Laptop or P.C. and see if you get the same results. ( maybe somthing with your dispalys)

[Barronius]

The 60" dual displays were already in the room. We just added the codec. I'll try hooking the displays directly into the laptop, to see if we can recreate the problem.

[JFCOMEngineer]

(3) Are the Tandberg manuals thick enough, that if I beat our video guy with it, it will cause him bodily harm?

Thanks!

Unfortunantly, Tandberg is being environmentally correct and sends the manuals on CD, so unless you sharpen the edges and use it like a ninja throwing star it probably won't hurt him much. The Audio Technica mics that Tandberg ships, however, would certainly get someone attention! :knockedou

regards,

Wes

[GTC]

It is likely to be sync issue, check what real resolutiuon is output by the laptop, I don't just mean look at the laptop display properties, I mean actually TEST the output as many PC/Laptops suggest they output something they do not.....................
Then check the codec and screen accepted resolution supported by the displays.

I think that you'll find a mismatch which when all settings are correct the problem will go away.

Note:
Tandberg will only accept max SXGA input but only output XGA !!
The only system that also outputs SXGA is the new Sony XG80