How to reset Polycom End-point password?

[vimascom]

Dear friends,
Password default of Polycom End-point is its Serial number. And I modified it.
Now I need to log into End-point. What can I do if I forgot this password?

[sirius]

If your system is not in security mode, just reset it to default settings.
If it's not, you must contact ur Polycom technical support.

[vimascom]

If your system is not in security mode, just reset it to default settings.
If it's not, you must contact ur Polycom technical support.

Thank you very much.
This is really troublesome. So I need a guide detail with any happened situation.:happy: